How to Select a Receipt Printer for Mobile POS
1. What
is Mobile POS
An Mobile POS (mobile point of sales) is a
smart phone, tablet or dedicated wireless device that performs the functions of
a cash register or electronic point of sales terminal.
2. Important
of Mobile POS
The increase in ownership of smart phones and
other handheld devices is making us, as consumers, more used to finding
information and undertaking transactions wherever and whenever we want. In this
day and age, customers expect to see their favorite restaurants and stores
using technologies similar to the ones they use on a daily basis.
Mobile POS solutions allow you to extend your
reach and streamline your sales operations. They are ideal in stores and
restaurants where technology is valued, space is limited and mobility is vital.
Think about it: a state-of-the-art mobile POS system – complete with a printer
– can perform end-to-end transactions in the time it might take a customer to
travel to a traditional point of sale at the counter. With an effective
printing solution, employees can complete transactions and generate receipts
from handheld units.
3. Determine
which printer type fits your goals.
Thermal printers
To produce an image, thermal printers
selectively heat coated thermal paper as it passes over the print head. Their
advanced design makes them ideal for modern, fast-paced restaurants or stores
with a mobile strategy.
Impact dot
matrix printers
Impact
printers use pins and ink ribbons to produce a series of dots. These printers
can usually print black and red ink as well as graphics. Restaurants might
favor this type of printer for their kitchen environments, as the paper used
with thermal printers can be affected by extreme kitchen temperatures.
Portable printers
The
sleek, compact and lightweight design of portable printers allows the operator
to step out from behind the counter and engage the customers on the floor. They
can be worn by retail or restaurant employees on a belt or shoulder strap,
allowing their hands to be free to operate a mobile device for payment
processing, tableside ordering and line busting applications. Because they are
purpose-built to be used with smartphones and tablets, they are compatible with
iOS, Android and Windows mobile devices. They are able to print wirelessly
using either Bluetooth or wireless LAN connectivity.
4. Considerations
of your selection
How will your receipt printer connect, or
interface, with your computer? The types of interfaces are RS232 serial,
Parallel, and USB. Make sure to think through what types and how many ports are
available on your computer, as well as any other peripherals that will also
need to be connected through the existing ports.
Is the receipt printer compatible with you
POS software? Most are, but it ‘s best to check with the software vendor before
purchasing. Christophe Naasz, Marketing Director of Star
Micronics, offers this advice: “One of the most
important factors to consider when purchasing a POS printer is the support team
behind the printer. Support needs to be geographically based. For
example, for North American customers, the support center needs to be located
in North America.”
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